Here is the standardised PICO analysis for the thirty-fifth uploaded article:


Full Title

Strategies used by care home staff to manage behaviour that challenges in dementia: A systematic review of qualitative studies

Authors: Elizabeth O’Donnell, Carol Holland, Caroline Swarbrick

JournalInternational Journal of Nursing Studies, 2022; 133:104260

DOI10.1016/j.ijnurstu.2022.104260


Type of Study

Systematic review of qualitative studies using thematic synthesis


PICO Summary

Population (P)

  • Care home staff (nurses, care assistants, managers) in nursing homes
  • Working with residents with dementia who exhibit behaviour that challenges (BPSD)

Intervention (I)

  • Strategies to manage behaviour that challenges, grouped into:
    • Non-pharmacological approaches (e.g. distraction, person-focused support, meaningful activities)
    • Pharmacological approaches (e.g. psychotropic medications)
    • Physical restraint
    • Person-centred care practices
    • Environmental modifications
    • Multidisciplinary collaboration and training initiatives

Comparison (C)

  • Not applicable (qualitative synthesis without a formal control group)

Outcomes (O)

System-level and process outcomes:

  • Non-pharmacological strategies were often used reactively (“putting out fires”)
  • Person-focused support and knowing the resident reduced behavioural distress
  • Pharmacological interventions (especially antipsychotics) used when non-drug approaches failed or staff lacked training
  • Physical restraint and covert medication were still in use in some settings, raising human rights concerns

Barriers identified:

  • Inadequate training in person-centred care
  • Staff attitudes and care home culture influencing decisions
  • Limited staff involvement in shared decision-making, especially for care assistants
  • Poor collaboration with GPs; prescribing often based on task-completion pressures
  • Limited awareness of adverse effects of psychotropics, e.g. sedation, falls, but not stroke or death 

Findings Summary

This systematic review synthesised data from 34 qualitative studies across 10 countries. The findings were grouped into three major themes:

  1. “Putting out the fires” – reactive use of pharmacological or basic distraction strategies
  2. “Personhood, human rights and respect” – valuing individual identity, understanding behaviours as communication, and using meaningful activities
  3. “Person-focused approach – a paradigm shift” – cultural and organisational change is needed, requiring:
    • Improved training on dementia and behavioural strategies
    • Empowerment and inclusion of all staff in decision-making
    • Environmental design changes (e.g. smaller lounges, familiar rooms)
    • Staff attitude change toward a non-pharmacological first-line approach

The review highlights an urgent need to integrate non-pharmacological strategies into policy, training, and practice guidelines (e.g. NICE NG97), ensuring care is individualised, respectful, and sustainable.


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